Service

Service

Scope of service

Warranty and post-warranty service

Full technical support for Esaote, Italray and WDM equipment.

Coverage across Poland

Mobile service engineers — around 730,000 km to customers every year.

Original parts

Components replaced with original manufacturer parts.

Experience since 1990

Decades of practice in medical imaging.

We are an authorized service center for all medical brands featured in our offer

AUTHORIZED KOSMED SERVICE CENTER

12692

successfully completed service orders

Thanks to our extensive experience in completed orders, we have become experts in solving problems related to the use of medical equipment.

23 HOURS

Average waiting time for a service intervention

Advanced response procedures and a well-developed logistics base allow us to reduce the waiting time for an intervention to the necessary minimum.

8 YEARS

Average age of the serviced device

Our service team is not afraid of challenges – we service devices of any age and at every stage of their operation.

5

Number of engineers in the Service department

Our extensive engineering staff makes it possible to service many ultrasound devices at the same time.

YOUTH AND EXPERIENCE

We are young people working in a company with many years of experience; we have been carrying out repairs with passion and dedication for many, many years… We possess extensive knowledge, both theoretical and practical. Thanks to the experience we have gained, the intricacies of medical equipment such as ultrasound, MRI and X-ray machines are perfectly familiar to us.

CONTACT THE SERVICE TEAM

To schedule a service (inspection, warranty repair, post-warranty service) or to obtain information regarding technical matters concerning your device, please get in touch with us.

5

Engineers in the Service department

8

Average age of the serviced device

120

Training hours per Engineer per year

8234

Completed service orders

REQUEST CONTACT WITH THE SERVICE TEAM

Service

Get in touch

We'll match equipment and prepare an offer and quote — usually the same business day.

+48 41 346 18 11

Need service support?